}

FAQ


FAQ

  • What is Bluetooth 5.0?

Bluetooth 5.0 is the latest version of the Bluetooth wireless communication standard. It’s commonly used for wireless headphones and other audio hardware, as well as wireless keyboards, mice, and game controllers. Bluetooth is also used for communication between various smart home and Internet of Things (IoT) devices.

  • Is my phone or tablet device compatible with ION Pods?

All of our Pods are running Bluetooth 5.0. You device should also be Bluetooth 5.0. Although devices with older versions of Bluetooth such as Bluetooth 4.2 are backwards compatible we don’t recommend pairing our Pods with any device that’s not also running Bluetooth 5.0 technology.   

  • What is the difference between Bluetooth 5.0 and Bluetooth 4.2?

Bluetooth 5.0 only makes a difference if enabled on both devices.  Bluetooth 5.0 can transmit data at 2 Mbps, while Bluetooth 4.2 has a maximum of 1 Mbps. Bluetooth 5.0 can communicate with another device up to 800 feet (240 meters) away, while Bluetooth 4.2 was limited to a distance of 200 feet (60 meters)

** In order for iON Pods Pro to function efficiently your device should be Bluetooth 5.0 ** 

** Here is a list of compatible devices **

  • Apple
    • iPhone 8
    • iPhone 8 Plus
    • iPhone X
    • iPhone XR
    • iPhone XS
    • iPhone XS Max
    • iPhone 11
    • iPhone 11 Pro
    • iPhone 11 Pro Max
    • iPhone SE 
    • iPad Pro 2nd Generation
    • iPad Pro 3rd Generation
    • iPad Pro 4th Generation
    • iPad Mini 5th Generation
  • Samsung 
    • Galaxy A8 Plus
    • Galaxy Note 8
    • Galaxy Note 9
    • Galaxy S8
    • Galaxy S8 Plus
    • Galaxy S9
    • Galaxy S10e
    • Galaxy S10
    • Galaxy S10 Lite
    • Galaxy S20
  • Google
    • Pixel 4 XL
    • Pixel 4
    • Pixel 3a XL
    • Pixel 3a
    • Pixel 3 XL
    • Pixel 3
    • Pixel 2
    • Pixel 2 XL
  • Xiaomi
    • Xiaomi Mi Note 10
    • Xiaomi Mi 10
    • Xiaomi Mi 10 Pro
    • Xiaomi Black Shark 3
    • Xiaomi Mi 9
    • Xiaomi Redmi Note 9S
    • Xiaomi Mi 9 SE
    • Xiaomi Black Shark 2
    • Xiaomi Mi Mix 3
    • Xiaomi Mi 9T Pro
    • Mi Mix 2
  • Nokia
    • Nokia 9 PureView
    • Nokia 8.1
    • Nokia 8
    • Nokia 7.2
    • Nokia 7 Plus
    • Nokia 7.1
    • Nokia 6.1
  • Motorola
    • Motorola Razr 2019
    • Motorola Moto Z4
    • Motorola One Zoom
    • Motorola One Hyper
    • Motorola One Action
    • Motorola Moto G Power
    • Motorola Moto G Stylus
    • Motorola Moto G8 Plus
    • Motorola Moto G8/G8 Power Lite
    • Motorola Moto E6s
    • Moto X4